Refund Policy

Please be aware that this policy or sections thereof my be updated at anytime.
Last Policy Date: 11-10-2023

Sale and Discontinued items (if applicable)
Only regular priced items may be refunded, sale items cannot and will not be refunded.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error and any item that is returned more than 30 days after delivery

If there was a problem with your order or billing please contact us.
E-mail: support@xtremeheightsmotorsports.com
Phone: (541) 663-0792

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, and you have verified the refund is not present in your bank account.
Please contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@xtremeheightsmotorsports.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at support@xtremeheightsmotorsports.com
and send your item or visit our Shop at:
Xtreme Heights Motorsports, LLC.
62867 Philynda Loop
Island City, OR 97850

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping
To return your product, mail your product to:

Xtreme Heights Motorsports, LLC.
62867 Philynda Loop
Island City, OR 97850

You will be responsible for paying for your own shipping costs and for the accuracy of the return. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item otherwise, unfortunately things beyond our control happen during shipping.